Privacy Policy

1. Introduction

JIA Bank is a product of Jia Pay Limited ("we," "our," or "us"). Jia Pay Limited is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use JIA Bank services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, and contact information
• Identity verification documents (via Stripe)
• Country and location information
• Transaction and wallet activity
• Device information and usage data

3. Crypto Services (Coming Soon)

Crypto wallet and related services are planned for a future release. When available, we will update this policy. JIA currently focuses on payments and fintech services.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and verify identity
• Send you technical notices and support messages
• Detect, prevent, and address technical issues
• Comply with legal obligations

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Third-Party Services

We use Stripe for identity verification and payment processing. Your use of these services is subject to their respective privacy policies.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your personal data
• Object to processing of your personal data
• Data portability

8. Contact Us

If you have questions about this Privacy Policy, please contact us at our contact page.